Privacy Policy for Pinnacle Property USA

Pinnacle Property Group LLC respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Pinnacle Property Group LLC collects, uses, maintains, and discloses information obtained through pinnaclepropertyusa.com, our online forms, and related communications.

If you have questions or require additional information about this Privacy Policy, please contact us using the information provided at the bottom of this page.

Consent

By accessing or using our website, you acknowledge and consent to the practices described in this Privacy Policy.

Providing your telephone number or email address does not automatically constitute consent to receive marketing communications. Consent for marketing text messages will be obtained separately where required.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Complete a website form

• Request a property offer or evaluation

• Inquire about buying or selling a property

• Request information about an available investment property

• Contact us by telephone, email, or text message

• Schedule a consultation or property appointment

• Subscribe to communications

• Enter into or inquire about a real-estate transaction

The information collected may include:

• Full name

• Email address

• Telephone number

• Mailing address

• Property address

• Property ownership information

• Property type, condition, and occupancy

• Desired selling price and timeline

• Real-estate investment preferences

• Communications and correspondence

• Transaction-related information

• Any other information you voluntarily provide

Please do not submit Social Security numbers, banking credentials, payment-card information, or other highly sensitive information through a general website form.

Information Collected Automatically

When you visit pinnaclepropertyusa.com, certain information may be collected automatically, including:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Internet Service Provider

• Date and time of access

• Referring and exit pages

• Pages visited

• Links and buttons clicked

• General geographic location

• Website activity and interactions

This information is generally used for website administration, analytics, security, and performance improvement.

Sources of Personal Information

We may collect personal information from:

• You directly

• Website forms

• Telephone, email, and text communications

• Public property and government records

• Real-estate platforms and data providers

• Multiple Listing Services

• Advertising and referral partners

• Social-media platforms

• Customer relationship management systems

• Website hosting and analytics providers

• Other parties involved in a requested real-estate transaction

How We Use Your Information

Pinnacle Property Group LLC may use collected information to:

• Respond to questions and inquiries

• Evaluate properties

• Prepare or discuss potential property offers

• Market available real-estate opportunities

• Communicate with sellers, buyers, agents, and investors

• Schedule appointments, inspections, or property visits

• Provide requested services and information

• Send appointment and transaction updates

• Send emails and text messages when authorized

• Maintain prospective customer and transaction records

• Improve and personalize our website

• Analyze website usage and performance

• Develop new services, features, and functionality

• Conduct marketing and advertising activities

• Detect and prevent fraud or unauthorized activity

• Comply with legal and regulatory obligations

• Establish, exercise, or defend legal claims

Cookies and Tracking Technologies

Pinnaclepropertyusa.com may use cookies, pixels, web beacons, analytics tools, and similar technologies.

These technologies may be used to:

• Remember visitor preferences

• Understand how visitors use our website

• Measure website traffic and performance

• Improve website functionality

• Evaluate advertising campaigns

• Display relevant advertisements

• Prevent fraudulent or unauthorized activity

You may disable or manage cookies through your browser settings. Disabling cookies may affect certain website features.

Some browsers and extensions support the Global Privacy Control signal. Where required by applicable law, we will treat a recognized Global Privacy Control signal as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

Advertising and Analytics Providers

We may use third-party advertising and analytics providers. These providers may use cookies, JavaScript, pixels, or similar technologies in advertisements and links appearing on our website or other platforms.

These providers may automatically receive information such as your IP address, browser type, device information, and website activity. They may use this information to measure advertising effectiveness and personalize content.

Pinnacle Property Group LLC does not directly control cookies placed by third-party providers. Please review each provider’s privacy policy for information about its practices and available opt-out options.

How We Disclose Information

We may disclose personal information to trusted service providers that assist with:

• Website hosting

• Customer relationship management

• Email delivery

• Text-message delivery

• Marketing and advertising

• Website analytics

• Information technology and security

• Administrative and customer support

• Property research and evaluation

• Transaction coordination

• Title and escrow services

• Legal, accounting, or closing services

Information may also be disclosed to buyers, sellers, agents, brokers, lenders, contractors, inspectors, appraisers, attorneys, title companies, escrow companies, or other professionals when reasonably necessary to evaluate or complete a requested transaction.

We may also disclose information:

• When required by law, subpoena, court order, or government request

• To protect our rights, property, safety, customers, or the public

• To investigate fraud, misuse, or security concerns

• In connection with a merger, financing, acquisition, reorganization, or transfer of business assets

Sale and Sharing of Personal Information

Pinnacle Property Group LLC does not sell personal information in exchange for money.

However, certain advertising, analytics, or tracking activities may legally be considered “sharing” or “selling” under California privacy law, even when money is not exchanged. Where applicable, California residents may request to opt out of these practices.

Pinnacle Property Group LLC does not knowingly sell or share the personal information of consumers under 16 years of age.

Mobile and Text-Messaging Information

If you provide your mobile telephone number and consent to receive text messages from Pinnacle Property Group LLC, we may send:

• Responses to inquiries

• Property-related communications

• Property offer updates

• Appointment reminders

• Transaction updates

• Customer-service messages

• Follow-up communications

• Occasional marketing or promotional messages

You must be at least 18 years old to use our SMS messaging service.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services, requesting an offer, or participating in a real-estate transaction.

You may withdraw consent at any time by replying STOP or through another reasonable method. After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed.

For assistance, reply HELP, call (650) 880-8084, or email [email protected].

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text-message originator opt-in data and consent will not be sold, rented, or shared with third parties, except aggregators, telecommunications carriers, messaging-platform providers, and service providers necessary to deliver and support the messaging service.

Wireless carriers are not responsible for delayed or undelivered messages.

Email Communications

If you provide your email address, we may send communications related to your inquiry, property, requested services, or transaction.

We may also send marketing emails when permitted by law. You may unsubscribe from marketing emails by using the unsubscribe link included in the message or contacting us directly.

Even after you unsubscribe from marketing emails, we may continue sending necessary transactional or service-related communications.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Respond to inquiries

• Provide requested services

• Evaluate properties

• Facilitate real-estate transactions

• Maintain business and transaction records

• Comply with legal, tax, accounting, and regulatory obligations

• Resolve disputes

• Enforce agreements

• Protect our legal rights

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

This Privacy Policy does not apply to third-party advertisers, websites, platforms, or service providers.

Our website may contain links to third-party websites. Pinnacle Property Group LLC is not responsible for the content, security, or privacy practices of those websites. We encourage you to review the privacy policy of every third-party website you visit.

California Privacy Rights

Subject to the applicability of the California Consumer Privacy Act and its exceptions, California residents may have the right to:

• Know what personal information is collected

• Know the sources from which personal information was collected

• Know the purposes for collecting, using, selling, or sharing personal information

• Know the categories of third parties to whom information was disclosed

• Request access to specific personal information

• Request correction of inaccurate personal information

• Request deletion of personal information, subject to applicable exceptions

• Opt out of the sale or sharing of personal information

• Limit certain uses and disclosures of sensitive personal information

• Receive personal information in a portable format

• Exercise privacy rights without unlawful discrimination

We may need to verify your identity before processing a request. You may also appoint an authorized agent to submit a request on your behalf, subject to identity and authorization verification.

These rights apply only when the relevant California privacy law applies to Pinnacle Property Group LLC and the specific information or request.

GDPR Data-Protection Rights

When the General Data Protection Regulation applies, individuals may have the following rights:

• Right to access: Request copies of personal data

• Right to rectification: Request correction of inaccurate or incomplete information

• Right to erasure: Request deletion of personal data under certain conditions

• Right to restrict processing: Request limits on how personal data is processed

• Right to object: Object to certain processing of personal data

• Right to data portability: Request transfer of collected data to another organization or directly to the individual

• Right to withdraw consent: Withdraw consent when consent is the legal basis for processing

We will respond to verified requests within the period required by applicable law.

Children’s Information

Pinnaclepropertyusa.com is intended for adults and is not directed toward children under 13.

We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through our website, please contact us immediately. We will make reasonable efforts to locate and delete that information.

Changes to This Privacy Policy

Pinnacle Property Group LLC may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal obligations.

Updates will be posted on this page with a revised effective date. We encourage visitors to review this page regularly.

Contact Us

If you have questions, concerns, or privacy requests, please contact:

Pinnacle Property Group LLC
Website: pinnaclepropertyusa.com
Phone: (650) 880-8084
Email: [email protected]
Address: 690 Saratoga Ave., Suite 100, San Jose, CA 95129